Customer service is more than a policy. It is critical element of your business. With vast competition in the marketplace, superior customer care can be a determining factor when shoppers must decide where they’ll go for goods and services. And whenever an employee is involved, whether by phone or in person, the customer will remember the outcome - good or bad.
The Basics of Customer Service - This section offers a breakdown of consumer expectations, as well as tips savvy business owners should cultivate throughout their companies.
American River Bank serves clients throughout Northern California, including Sacramento, Roseville, Santa Rosa, Healdsburg and Jackson (Greater Sacramento Area, Sonoma County, Amador County, San Francisco Bay Area - South Bay, North Bay, and East Bay).
Mailing Address P.O. Box 276300
Sacramento, CA 95827-6300