What Makes American River Bank Different?

Banking is a rather crowded industry, where mostly the same products are available and we each say our service is the best.

So what makes American River Bank stand out from the crowd? We know who we are, what we do well and the value we provide to our clients, shareholders and employees.

We're a Conservative & Profitable Company

American River Bank has been profitable every full year since we were founded in 1983.

We Approach Banking Honestly

Clients receive a courtesy call with rejected items, suspicious activity or insufficient funds.
We explain the cost of our services up front, not nickel and dime you with unexplained fees.
We teach business owners the key financial ratios used by banks to benchmark success through our REACH Business Blueprint.
We show clients how to save time and money by offering free Financial Reviews in our branches.

We're Relationship Orientated - We're Good Listeners and Deliver High Value

We show our respect for relationship by calling you “client” not “customer”
Our Board of Directors is made up of local business owners like you.
We give you access to an entire team of professionals available to answer questions and help you reach your financial goals.
Our relationship managers maintain a portfolio of only 30-50 clients, so our commercial banking clients receive a high level of attention and service.
We share our expertise so business owners can achieve greater financial success by improving the efficiency and profitability of their operations.

We Provide an Extraordinary Client Experience

Each of our employees is trained to a 27 point service standard code.
Each of our employees can be called directly without an automated phone system, even the CEO.
97% of our clients are satisfied with their experience at American River Bank.

Our Employees are Knowledgeable and Stay with Us

63% of our employees have been with us 5 or more years.
The average tenure of our employees is over 9 years.

We're Focused on Community Service

Employees receive 40 hours of at-work volunteer time and an opportunity to receive up to $500 a year in matching grants.
Employees donated over 1,200 hours of volunteer service in 2017 and over $20,000 to the American River Bank Foundation.
The American River Bank Foundation awarded $150,000 to twenty local non-profit organizations in Northern California in 2017.