Contact Us
We Are Here To Help
For questions, comments or website accessibility issues, please visit or call any of our branch or department locations, or by using the convenient email form below. Email is not a secure method of communication and should not be used to provide personal information including but not limited to account numbers, social security numbers, pin numbers, and dates of birth.
By Phone
Access 24 Telephone Banking
In Sacramento: (916) 967-2424
Outside of Sacramento: (800) 609-4047
Online Services
For lost passwords and technical assistance, please contact our Electronic Banking Department.
Phone: (800) 757-6305
eBanking: clientservices@americanriverbank.com
Report a Lost or Stolen Card
During business hours: (800) 757-6305
After business hours: (833) 337-6075
Central Support Services
For issues with Deposit Express or Positive Pay, contact Central Support Services at (916) 231-6730.
Courier Services Department
By Email
General Inquiry Email: clientservices@americanriverbank.com
By Mail
American River Bank
P.O. Box 276300
Sacramento, CA 95827