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For questions, comments or website accessibility issues, please visit or call any of our branch or department locations, or by using the convenient email form below. Email is not a secure method of communication and should not be used to provide personal information including but not limited to account numbers, social security numbers, pin numbers, and dates of birth.


By Phone

(916) 851-0123
(800) 544-0545

Access 24 Telephone Banking

In Sacramento: (916) 967-2424
Outside of Sacramento: (800) 609-4047

Online Services

For lost passwords and technical assistance, please contact our Electronic Banking Department.
Phone: (800) 757-6305

Report a Lost or Stolen Card

During business hours: (800) 757-6305
After business hours: (833) 337-6075

Central Support Services

For issues with Deposit Express or Positive Pay, contact Central Support Services at (916) 231-6730.

By Email

General Inquiry Email:

By Mail

American River Bank
P.O. Box 276300
Sacramento, CA 95827