Keeping Your Accounts Secure
Online Security at American River Bank
At American River Bank the security of your personal information is our top priority. Please read the following information to learn what you can to do to help keep your information safe.
To help protect you and your personal information, our online banking has the following safeguards in place:
- Multi-Factor Authentication
- Session Time outs
- Monitoring activity and behavior for fraudulent/suspicious activity
- Login using fingerprint and facial recognition for mobile apps
- Customizable Security Alerts
If you receive an email from American River Bank that seems suspect, reach out to your banker BEFORE clicking any links.
Online Security Tips
- Create a strong, unique password and use a combination of upper and lowercase letters, numbers, and symbols.
- Do not repeat your password or use the same password for multiple logins.
- Change your password periodically.
- Regularly backup your data on either a drive that isn’t connected to the network or a device separate from your PC.
- Keep all programs up to date with patches and updates.
- Utilize reputable anti-virus and firewall software.
- Enable spam filters.
Find more information about Online Security by visiting the Federal Trade Commission (FTC) Website.
Protecting Yourself Against Identity Theft
- Review your statements for accuracy.
- Shred credit cards, financial statements, receipts, and any documents with sensitive information when discarding.
- Request a copy of your credit report periodically. Visit the FDIC website for more information on how to annually request a copy.
- Ensure you are on a secure website when making online purchases. A secure web address will begin with “https:” – the “s” at the end confirms it is secure.
- Utilize your credit cards when making online purchases to limit your liability.
Find more information about Identity Theft by visiting the FDIC Website.
Be Aware of Phishing
Phishing is a method attackers use to gain access to your personal information, computer, or network. Attackers send you an email or a text message from what seems to be a vendor or entity that you are familiar with asking you to click a link, or have you enter sensitive information (account information, username, password, SSN). Below are additional tips and suggestions to prevent your information from being compromised:
- These requests will typically pressure you to act immediately to be rewarded or face consequences.
- Attackers often create fake company logos or email address that look real.
- Look for grammatical errors-most legitimate companies rarely have these types of errors.
- Confirm the phone numbers or websites listed in the email are correct.
- Call the vendor or entity using the phone number you already have or by looking up the phone number to confirm they sent you the email.
American River Bank
P.O. Box 276300
Sacramento, CA 95827-6300
For additional assistance, please Contact Us.